Question 1

Service & Report Fees

Accepted Answer

Individual occupational therapy and mental health occupational therapy sessions/ Parent sessions 45mins in-person session and 15mins for documentation= 60 min serviceSenior Occupational Therapist: Standard/ Private Health/ Medicare $235.00NDIS funded $193.99, with an out-of-pocket gap $31.01, total $225.00Early Career Occupational Therapist:Standard/ Private/ Medicare $205.00NDIS funded $193.99, with an out-of-pocket gap $5.00, total $198.99If services are provided at an offsite location, there are travel costs associated with the kilometres required for the clinician to travel. NDIS funds 99c/Km.There is also a travel cost associated with the time that is required for the clinician to travel to that location. NDIS funds $97.00/hour in (MMM 1-3) Metropolitan/Urban areas: Maximum of 30 minutes each way. **NOTE: There is an out-of-pocket expense to client's wishing to utilise the convenience of this service of $97.00/hour pro-rata in (MMM 1-3) Metropolitan/Urban areas: Maximum of 30 minutes each way for clinician travel time, as this covers the cost Diversum pays the therapist and the insurances associated. For assessments & reports, please contact us so that we can provide you with a quote for the service provision specific to your enquiry.

Question 2

National Disability Insurance Scheme (NDIS)

Accepted Answer

NDIS Individual Occupational Therapy session (45mins- direct service, 15mins of indirect service= 60mins)
Invoices must be paid on the day of service. Diversum Health Group is not a registered provider of services under the NDIS. The client/family are responsible for uploading their invoices to their NDIS portal if they have access to an NDIS plan. Diversum DOES NOT provide services to PLAN MANAGED participants. Senior Occupational Therapist SessionNDIS: $193.99, out-of-pocket gap $26.01, total $230.00Early Career Occupational Therapist SessionNDIS $193.99For further information about session fees, assessments, reports, and therapy assistant services for NDIS participants at Diversum Health Group, don't hesitate to get in touch with us so that we can provide you with a quote for the service provision specific to your enquiry.

Question 3

Medicare Rebates for Endorsed Mental Health Occupational Therapy sessions (MHTP) & Team Care Arrangements (TCA)

Accepted Answer

Please visit your G.P so that you can be assessed and advised on their professional opinion regarding your eligibility for Chronic Disease Management Program (CDM) or a Mental Health Treatment Plan (MHTP) in support of:

- Skill development to support neurodevelopmental differences & chronic illness.
- Mental health occupational therapy with focused psychological interventions.

If you are eligible, you will need to send through the paperwork received from your GP.

You are required to pay the full amount on the day of your therapy session.

A claim will be lodged through Medicare, and if accepted, you will receive a rebate (part of the total cost of the session) into your savings or cheque account.

You are not able to claim for both Medicare and Private Health.

Senior Occupational Therapist Session $230.00
Early Career Occupational Therapist Session $200.00

Question 4

Private Health Insurance

Accepted Answer

Please consult with your Private Health Care Insurance Company whether you are covered for occupational therapy services, and confirm with them the amount they will cover. 
You will be required to pay the full amount on the day of your therapy session.

Diversum does not process HiCaps, therefore it is your responsibility to process your invoice with your Private Health Insurance Company.

Senior Occupational Therapist Sessions $230.00
Early Career Occupational Therapist Session $200.00

Question 5

Cancellations

Accepted Answer

At Diversum Health Group we know that regular therapy requires a high level of commitment from all parties involved. We understand family life can be busy, and at times sessions may need to be cancelled.

LATE NOTICE POLICY- APPLIES TO TELEHEALTH AND FACE-TO-FACE APPOINTMENTS

Diversum Health Group's late policy applies to any changes or cancellations made to appointments and is as follows:
Changes made to appointments with more than 48 hours’ notice do not incur a fee.
Changes made to appointments with more than 24 hours, but less than 48 hours’ notice incur 50% of the full session.
Changes made to appointments with less than 24 hours’ notice incur the full session fee. You will receive an email appointment reminder two days before your therapy session. If you need to cancel or reschedule your appointment, please contact us as soon as possible. All cancellations must be made via email.
If a client does not arrive for a session and provides no notice at all, a full session fee will apply. Sessions will not re-commence until after the cancellation invoice has been paid. Sessions will not be extended due to late arrivals (unless discussed and provider is able). Full fees apply in circumstances of late arrival.

Fees & Billing

Service & Report Fees

National Disability Insurance Scheme (NDIS)

Medicare Rebates for Endorsed Mental Health Occupational Therapy sessions (MHTP) & Team Care Arrangements (TCA)

Private Health Insurance

Cancellations

Acknowledgement to Country

Acknowledgement to Diversity